B2B eCommerce Development Services - Award Winning Agency
Accelerate your growth and streamline your B2B sales operations with B2B eCommerce solutions tailored to your B2B needs. We build everything from simple websites and apps to high-performance headless, omnichannel stores and bespoke solutions for global B2B, B2B2x and B2C brands.
Brands must offer a smooth, intuitive, secure, and reliable online shopping experience to build loyalty in an increasingly-digital world.
eCommerce Strategy
There’s a lot more to B2B eCommerce than simply setting up a simple website to sell your products or services. That’s why we work closely with business analysts and user experience specialists to put together recommendations for a comprehensive eCommerce strategy that will meet buyer expectations, streamline back office operations and accelerate your growth. Our experts will help you decide on an eCommerce platform, determine the need for custom front-end solutions using headless and composable technology, ideate custom mobile applications, and learn what customizations you would need to help support your short-term and long-term goals.
Custom eCommerce Development
By enlisting our eCommerce development services, you get the advantage of over 24 years of multi-domain experience and a wide range of expertise across technologies, languages and frameworks. We are proud partners and have certified developers spanning the top B2B eCommerce platforms including Adobe Commerce, Magento Open Source, BigCommerce, and commercetools and have proven experience developing robust, secure and scalable solutions for Global brands. From a simple one-page site to a complex multi-brand, multi-location, multi-storefront implementation, our team of full-stack developers understand how to deliver commerce solutions that are future-ready. We know how to optimize ready-made traditional, headless, and composable platforms and can develop a range of projects, including responsive storefronts, custom front-ends, mobile apps, marketplaces, custom features and integrations, and workflow automations. We can also help optimize your back-end, streamlining how you work with suppliers or manager inventory.
Personalized Digital Experiences
Success at eCommerce sales is about more than just having a website, it’s about delivering personalized experiences that are coordinated across website, mobile, social and even marketplace. Our team of UX designers and developers can help tailor or build intuitive self-service portals and integrate the latest intelligence tools to support personalized search, virtual assistants, loyalty programs, and personalized pricing, recommendations, promotions or product catalogs. We can also help you find and integrate third-party services to better segment, quantify and sell to your buyers.
Streamline Operations with AI
Although a lot of attention is placed on the use of AI in sales and marketing to curate personalized digital experiences, AI in B2B presents opportunities to streamline operations, surface intelligence, and support buyer interactions. Our team includes experts in data mining and artificial intelligence to help you leverage or build solutions that include chatbots and virtual assistants, dynamic pricing optimization, business intelligence, supply chain management, automated lead generation, and workflow automations. AI can also be used to support buyer interactions, including self-service ordering, post-purchase support, and automations to re-order or pay invoices.
Mobile App Development
Digital channels are expected to make up more than half of B2B sales, with convenience one of the top requests from B2B buyers. A dedicated B2B eCommerce mobile app can help reduce the complexity of navigating large product catalogs, re-ordering, managing invoices or coordinating approvals. But don’t stop at buyers. Sales teams can also benefit from internal apps to manage field sales, support buyer inquiries, and easily reference customer insights to supercharge sales performance. Our B2B eCommerce developers can create iOS, Android, and cross-platform apps to help meet the demand for innovative, personalized, intuitive mobile experiences.
eCommerce Replatforming
To remain competitive and meet evolving buyer expectations, you need to be agile to shifting technologies and opportunities. To future-proof your B2B sales, that may include a shift to a headless or composable platform to give you access to a scalable, feature-rich, and high performance solution that can help deliver the personalized digital experiences your buyers expect. Is your traditional eCommerce platform holding you back? We offer expert B2B eCommerce replatforming services, backed by 20+ years of multi-domain experience. Our expert team works closely with you to understand your goals, choose the right platform, and build custom features and integrations—all with zero data loss or disruption to your sales operations.
B2B Integrations
B2B organizations rely on many systems to help support their business. Ensuring all these systems are coordinated is key to both streamlining operations and surfacing intelligence. Net Solutions can help you build integrations with your systems of record, including order management, supply chain management (SCM), customer relationship management (CRM), enterprise resource planning (ERP) and more.
Experience and Optimization
The expectations of today’s buyers are heavily influenced by consumer experiences. This means that the goalposts for curating buyer trust, engagement and retention are always shifting. Over time, platforms and third-party services also change, potentially causing performance issues. We can help audit your site to help you stay one step ahead across all critical areas: SEO, store and app performance, checkout, self-service, workflows and overall customer experience.
Maintenance and Support
Our eCommerce services don’t end at launch. We know it’s critical to monitor for bugs, support performance and maintain security, with regular audits, updates, patches, tests. By offloading the time-consuming task of maintenance, your internal IT staff have more time to focus on value-added projects. You also get peace of mind with dedicated monitoring and incident response.
B2B eCommerce FAQs
The main difference between B2C and B2B is the buyer: either consumer or another business. In B2B, there may be complex business models such as B2B2B or B2B2C. B2B eCommerce involves a more complicated buying journey requiring a different approach to sales, including greater needs for specific B2B eCommerce features including, custom pricing and catalogs, self-service portals, and levels of customer support. Learn more about B2B eCommerce.
Developing a B2B eCommerce platform can cost from $50,000 to $200,000, depending on whether you are customizing a more ready-to-use software-as-a-service (SaaS) solution to a fully custom implementation. There are several factors affecting the cost such as the features you want to implement, whether migration is involved, custom integrations, and custom design. This cost does not factor in licensing, hosting, or extensions. Learn more about B2B eCommerce platform cost.
Some of the best platforms for B2B eCommerce businesses are BigCommerce, Adobe Commerce (Magento), commercetools, Oracle Commerce (SuiteCommerce), and several other market leaders you can find in our Guide to B2B eCommerce Platforms.
Organizations of all sizes may find they lack the resources (capacity, skills) to develop a custom B2B eCommerce solution, or lack the knowledge of the new innovations in eCommerce around headless and composable platforms, custom front-ends, mobile app development, AI and personalization. An experienced partner can help you navigate this complexity. Learn more about how to navigate eCommerce outsourcing here.
Using a traditional SaaS B2B eCommerce platform with ready-made templates can have you online in as little as a day, with simple features designed to make it easy to update your store over time. More custom solutions, whether adding a few features or launching an enterprise-grade eCommerce solution across multiple channels, can range from weeks to many months. The timeline will depend on the complexity and scope of your project.
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