Free Industry Report
Our 2021 State of B2C Commerce Report highlights the latest trends, based on our interviews with high-performing business leaders. Read an in-depth analysis of how B2C companies from across 10 countries are integrating B2C marketing and technology strategies into their brand’s broader digitization agenda to build a digital commerce blueprint and manage headwinds.
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The uncertain customer behavior, pressure to balance customer’s sustainability and experience needs impact the B2C landscape. 2021 is all about understanding the customers better, managing the inventory better, being sustainable, and delivering better experiences, steered by the digital emerging technologies and trends.
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