Human-centred Digital
Experiences with a Business
Forward Approach
Partner with our design thinkers through strategy to execution to build products that your consumers love.
Solutions We Offer
Experience Transformation and Modernization
To meet changing business needs, transforming legacy interfaces into modern experiences using persona empathy mapping, customer journey analytics, customer journey mapping, and ecosystem mapping.
Accessibility and Inclusive Design
Designing for everyone. Ensuring the design and resulting engineered applications are usable for and respectful of an audience as diverse as possible and of all abilities.
Experience Optimization
Building high-performing digital experiences through Heuristic evaluation, analysing consumer behaviour through heat maps, and competitive analysis.
Design Systems and Governance
Drive brand differentiation, efficiency, consistency, and sustainability by using design systems and component libraries across multi-platform ecosystems while maintaining experiential consistency.
Experience Design (Digital UX and UI design)
Co-creating intuitive, engaging experiences by discovering unmet user needs.
Product Innovation and Concept design
Leveraging AI tools for Rapid Prototyping, short design sprints, and design thinking workshops, helping businesses solve critical point-in-time business problems.
Conversion Rate Optimization
Mining consumer digital data to get insights about their consumption patterns and leveraging these insights to
orchestrate digital interactions and journeys to improve conversion rates.
Our Approach
Design thinking led Experience Design
Our Experience Design service is rooted in a comprehensive and user-centered approach, ensuring that the digital solutions we build are not only functional but also intuitive, engaging, and truly meet the needs of your target audience. We begin with Design Strategy, working closely with you to define clear objectives, understand your users, and map out a roadmap for creating impactful experiences.
Our process is deeply informed by Design Thinking, a powerful methodology that emphasizes empathy, ideation, and iterative problem-solving to uncover innovative solutions. Utilizing the Double Diamond approach, we navigate through phases of discovery, definition, ideation, and delivery, ensuring a thorough exploration of the problem space and a focused path towards effective design solutions.
Central to our process is understanding the Customer Journey, mapping out the complete user experience across all touchpoints to identify pain points and opportunities for improvement. Using Analytics, we gather and interpret data to measure the performance of our designs, understand user behavior, and make data-driven decisions for continuous optimization. Prototyping is where we rapidly create tangible representations of our designs to test assumptions, gather feedback, and refine the user flow before development begins.
Finally, our expertise in Visual Design brings these experiences to life with compelling aesthetics, ensuring that the final product is not only easy to use but also visually appealing and aligned with your brand identity. Through this integrated approach, we help you create digital experiences that drive engagement, foster loyalty, and achieve your business goals.
Our Services
From UX strategy and visual identity to design sprints, audits, and CRO, we craft user-centered, scalable digital experiences that drive engagement and growth.
01. UX strategy and Design
Human-centric experience design is a powerful tool to convert your product users into paying customers. Sound engineering and the latest technology stack only make for a successful product if the experience has been designed keeping the user at the center. Our UX strategies align user needs with business goals to create seamless journeys, from first click to final conversion. We focus on experience architecture and user flows that are usable, scalable, and measurable.
02. Visual identity and UI Design
Creating visually appealing, modern interfaces that not just project your brand’s identity but also enhance user engagement. We pay meticulous attention to color schemes, typography, and interactive interface elements to deliver an aesthetically cohesive and compelling product that follows a design system, responsively renders flawlessly across different form factors, and conforms to the principles of accessibility. The result is a frictionless, visual delight that guarantees user adoption.
03. Design Discovery and Rapid Prototyping
Design discovery is a process for applying design thinking to solving those business problems that have no precedent, or solving them in a unique way that the business visualizes. The framework aims to bring together a solution at the intersection of desirability, technological feasibility, and economic viability. Rapid prototyping helps in ideation, quick stakeholder feedback, and early user validation of design solutions to business problems, paving the way for designing digital products that resonate with the users.
04. UX & UI Audit
As businesses evolve, digital products incur a design debt over time, and there comes a time when businesses feel the need to re-examine the user experience and spruce up the visual design. Using curated audit models, a complete UX- UI audit based on heuristics, competitive analysis, and user behaviour analytics is done. The process yields UX UI recommendations for usability and conversion journey, which are AB tested and finally implemented for increased user engagement.
05. Design Sprint Workshops
A Design sprint is a short, high-energy sprint on steroids used to ideate, prototype, and validate a targeted business problem. There are no bad solutions; the team, with all the stakeholders, brainstorms and innovates all possible solutions, exploring every possibility to find a solution, which is followed by an exercise of converging on a solution. The solution is then sketched up, prototyped to be tested and validated before investing resources in full-blown product development. This accelerated pace allows the team to pivot as needed, deliver high-value outcomes, lower the project risk, and achieve faster delivery of your final product.
06. Strategy Workshops
The need for experience transformation could arise in cases where the experience cannot just be enhanced or improved but needs to go through an overhaul. Legacy platforms are modernized and rearchitected, businesses go through acquisitions or mergers, digital products and platforms in an enterprise require a radical restructuring, and disparate digital systems are brought together. The approach for transformation, in such cases, requires our design thinkers to use tools like persona empathy mapping, stakeholder mapping, ethnographic research, Customer journey mapping, Customer journey analytics, ecosystem mapping, and so forth. The insights drawn from both qualitative and quantitative research are translated into design opportunities, ensuring every user touchpoint meets real-world business needs.
07.Conversion Rate Optimisation
Each interaction of a user with a business across all their digital touchpoints creates data points; if analysed and studied in conjunction with the business goals, user psychology, and market economics, this can provide valuable insights. Studying the user behaviour based on their demographics, preferences, browsing, and consumption behaviour to build opportunities to convert visitors on your site into buying customers without incurring additional marketing cost is conversion rate optimisation (CRO).
Proven Success Stories
Results matter. Discover how our customized solutions have delivered measurable business outcomes for clients across various industries. Each case study highlights the strategic impact of our work, turning challenges into opportunities for growth.
Leading Airline
Experience Transformation for B2B Corporate Booking Platform for a Leading Airline
Multinational Heavy Machinery Seller
A Digital Experience Strategy for Building Effective Mobile Apps for Their Global Salesforce
FMCG Company
Digital Experience Strategy for an FMCG giant for Empowering Women Entrepreneurs in Rural India
Major Farm Equipment Manufacturer
Experience Design for an Enterprise Mobile App of a Leading Farm Equipment Manufacturer
How We Stack Up
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Figma
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Sketch
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Lovable
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Framer
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ProtoPie
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Figma
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Figma
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Maze
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Optimal Workshop
WCAG
ARIA standards
Ready to discover how you could build digital solutions that delight your customers and convert higher?
Related Services
- Experience Design Create user-centered journeys and interfaces
- Digital Experience Build engaging digital touchpoints
- Graphic Design Design graphics that elevate brands
- Conversion Rate Optimization Optimize journeys to boost conversions
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