The Challenge: Aging Software and Limited Capacity
Before discovering Net Solutions, Celergo had a solid, cloud-based payroll management platform used across the globe, but the system was starting to show its age. Since the competition was fierce in this sector, management understood the need for continuous innovation.
Budgets, however, were tight. The in-house team was feeling the strain, so the company began their search for affordable outside resources to support their work.
In an effort to upgrade the user experience and meet ever-increasing end-user expectations, Celergo reached out to Net Solutions based on the recommendation from one of their clients. Impressed by their experience, capabilities, and mature processes, they decided to see if Net Solutions could serve as an extension of their team.
As a trial run, Celergo hired two Net Solutions developers in a resource augmentation model, assigning simple maintenance tasks. Net Solutions’ team sprang into action to coordinate with Celergo and align their processes with their new client’s systems and tools. To this end, they quickly learned and internalized Celergo’s systems, processes, and coding standards.
In a true resource augmentation model, Net Solutions’ developers used tools provided by the client to coordinate communication and work on the primary, cloud-based product.