How Net Solutions helped an ED Tech Startup build an
On-demand Mobile App Prototype for Frictionless Payments
Client
ED Tech Startup
Industry
Education
Deliverables
Swift
Interactive Product Prototypes
The client was an ED Tech startup who wished to launch an app that would address some pertinent questions related to the education sector - aligning the right tutors for the student community and providing frictionless payment interaction between tutors and students. They observed that Agencies acting as intermediaries between tutors and students were creating more roadblocks rather than streamlining the process.
For Parents to choose the right tutor for their child is but a daunting task. They expect tutors to support their child’s ability to acquire comprehension skills and decipher concepts, which, they believe, the schools are not able to provide that added support. An able tutor will invest time to understand the child’s ability to grasp the knowledge that is imparted, therefore, encouraging the child to bring forth issues that may affect their learning ability. This would not only boost their morale and self-esteem but also boost up their skills at school.
We built two interactive mobile app product prototypes for the tutor-student community - Teacher Application and Student Application - using visualization tools such as sketches, user flows, and wireframes. Here, we leveraged Product Prototype as a service and methodology to design the app, with our target users being, the real audience.
During the Interactive prototyping, we used Personas as potential users to gauge an understanding about the tutor-student role, how they connect, what type of service they are looking for before contacting one another, and what major challenges both the communities face.
We were able to build 2 prototypes - Teacher Application and Student Application - which enabled users to test them with the actual audience. This resulted in users gaining more insights into the expectations of both tutor and student communities. This, in turn, also streamlined the features that would go into the app.
Other than the prototype being interactive, users were also able to experience the working of the app through augmented reality (AR). The iterative nature of the prototype adopted all the key insights collected from user testing, which included design changes and feature inclusions. Furthermore, this also created a platform for an informed Agile development plan.
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