IsaiX is a Canadian technology firm that offers employee engagement products and solutions that are being used by leading organizations and global brands in the US, Canada, and the UK. Their clients include professional services, government, high technology, pharmaceutical, and financial service sectors.
Burst Tools® needed a complete transformation in order to properly target mobile products and IsaiX contacted Net Solutions in 2010 to build it from scratch. This marked the beginning of a long lasting IsaiX and Net Solutions relationship which also brought about building other products.
Large enterprises as well as the Canadian federal government were already using the tool but that version was built several years ago. Initially, it was merely a desktop application designed in classic ASP. A couple of years later, it began to report performance issues since it was no longer scalable. The owners also felt that through this app, they could focus on mobile customers to maintain pace with the growing mobile products' usage inside enterprises.
Since one of the primary requirements was to rebuild Burst Tools® from scratch, in order to cater to mobile devices, the main question was whether to develop it with a native or a mobile web experience. We wanted to overcome the uncertainties in the project to give us a clear picture in order to estimate the manual hours required, reports for the complete scope, and to provide a pricing estimate to IsaiX; however, neither IsaiX nor Net Solutions were sure of whether the experience with mobile web development would be as good as in native development.
Burst Tools® was developed by creating a three-layered multi-tenant and multi-version architecture in mind. We used the .NET as programming language. IsaiX also preferred .NET because the environment where this product was to be deployed was accustomed to Microsoft technologies.