On-Demand Webinar

Elevating Customer Engagement and Retention with AI

Power your products with AI-driven experiences.

Picture of Karthik I. Gunasekaran

Karthik I. Gunasekaran

VP for Software Products
Project Management Institute

Picture of Joseph Jude

Joseph Jude

Chief Technology Officer
Net Solutions

Join us in the live webinar to :

Design Customer Journeys That Drive Long-Term Retention

Build dynamic, AI-powered experiences that turn users into loyal fans.

Discover What Truly Keeps Your Users Engaged Through AI

Learn how AI identifies behaviors that drive customer loyalty.

Predict and Prevent User Drop-Offs Before They Happen

Utilize AI insights to identify churn and sustain user engagement.

Prioritize Product Decisions with AI-Driven Insights

Focus on the updates and features proven to improve user retention.

Experiment Faster and Smarter with AI-Led Testing

Run quick tests powered by AI to find what truly engages users.

Keep Your Product Relevant as Customer Needs Evolve

Adapt faster with AI to meet changing user expectations and behaviors.

Karthik I. Gunasekaran
(VP for Software Products | Project Management Institute)

Karthik leads PMI Infinity and the GenAI product suite, overseeing all software powering PMI Certifications and LMS content. He is currently architecting PMI’s Agentic AI platform while heading the product, design, and research teams. At Udemy, he founded the Globalization function, launched teams in Japan and India, and drove over $ 100 M in revenue. He pioneered multilingual GenAI tools, scaled mobile apps to over 65 million monthly active users (MAU), and increased engagement by 30%. He also serves on Capella University’s board, advising on AI, machine learning, and emerging technologies in education.

Joseph Jude
(Chief Technology Officer | Net Solutions)

Joseph Jude currently serves as the Chief Technology Officer at Net Solutions, a custom product development and software solutions provider. With nearly 30 years of extensive experience in consulting, IT strategy, and software project management, he has been instrumental in helping brands leverage design, engineering, and AI to build consumer-focused products and platforms. In his role as Chief Technology Officer, Joseph leads capability development, recruitment, and the optimization of delivery pipelines while also setting strategic directions for the company's growth. He also fosters a culture of continuous innovation and learning.

Who Should Watch This Webinar?

Product Leaders

  • Evolve your product roadmap by embedding AI-driven user insights.
  • Boost user retention through proactive, personalized experiences.
 
Digital Innovation Managers

  • Scale innovation by integrating AI into your strategic initiatives.
  • Achieve measurable ROI by shifting to AI-first digital experiences.
 
Technology & Platform Owners

  • Accelerate product iteration through intelligent AI-native architectures.
  • Balance complexity and performance with strategic AI automation.
 

Ready to Build Smarter Products with AI?