An AI workflow that cut assessment-summary time 40 to 50% while the inspector kept the decision.
SAVI 360 supports precision-cleaning and compliance assessments across healthcare and education. It reads the inspection record, retrieves the relevant passages from approved procedures and drafts an editable summary with the supporting evidence attached. The inspector reviews, corrects and approves.
Retrieval-augmented generation · citation-backed evidence · explicit no-answer behavior · human approval
Where AI projects become difficult
The difficult part usually appears after the demo, when real data, users, permissions and business risk enter the system.
The prototype works, production does not
Real data, permissions, latency, edge cases and users who behave differently from the test set change the problem.
Answers sound convincing but cannot be trusted
Retrieval quality, citations, access control and explicit no-answer behavior have to become part of the product.
The agent can act, but should not do everything
Identity, defined actions, policy checks and a clear handoff to a person need to be engineered in.
Nobody has defined what good looks like
Accuracy, time saved, cost and latency need explicit thresholds before the system earns the right to scale.
Store photographs turned into reviewable product and shelf evidence
A production computer-vision system identifies shelves, products and gaps from store photographs. It combines visual and text signals, rejects weak candidates and routes uncertain cases to human review. Hubpix was subsequently acquired by IB Group.
Production-ready means more than choosing a model
AI capabilities that sit inside real products and workflows
Enterprise knowledge and RAG
Search, assistants and evidence-backed workflows grounded in approved information.
Agents and workflow automation
Defined actions across business systems, with permissions, policy checks and escalation.
AI-enabled products
Search, recommendations, extraction and conversational features inside existing software.
Computer vision and operational AI
Product recognition, visual inspection, retail audits, support and analytics.
Outcome first. Model last.
Model choice matters, but it is rarely the durable differentiator. The harder engineering sits around data, integration, evaluation, permissions and operations.
