Executive Summary

In sports and entertainment licensing, a delayed product approval is not an administrative inconvenience. It moves launch dates and costs retail sell-through.

WME Group, through its licensing arm IMG, manages approval workflows for global brands whose licensed products generate more than $17 billion in annual retail sales. As that portfolio grew, the platform running those approvals could not grow with it. An aging tech stack and a rigid interface made new features slow to ship and made the one thing brand teams needed most, workflows configured per brand, effectively impossible to deliver.

Net Solutions reimagined and re-engineered the platform from the ground up. The rebuild introduced a unified workflow engine, dynamic forms, system-wide reporting, and a companion native mobile app, eApprovals, that carries full approval authority into the field. Processing time fell by 40%, internal adoption reached 70% within six months, and the same approval logic has since been packaged into standalone environments for the Rugby World Cup, CONMEBOL, MLB, and Volkswagen.

Client Snapshot

  • Company: WME Group, through its licensing arm IMG
  • Industry: Brand licensing, sports and entertainment
  • Scale: Drives more than $17 billion in annual retail sales; manages major global IP including UFC, WWE, MLB, Volkswagen, and ESPN
  • Geography: Global operations
  • Engagement: Ground-up platform rebuild across web and native mobile, plus ongoing expansion into standalone client environments

Net Solutions provided excellent support in the areas of website engineering and site optimization. I can confidently recommend Net Solutions as a dedicated and reliable supplier, and as experts in their field.

Jaspinder Singh

Jaspinder Singh

SVP, Global Applications & Financial Systems, WME Group

Outcomes

The Challenge

IMG Licensing operates as the world’s leading brand licensing agency. Its License Product Management department, however, was working against a platform that had stopped keeping pace with the business it supported.

  • Rigid product licensing workflows: The platform was built on an outdated tech stack with low usability. Custom brand compliance forms and dynamic, multi-tier approval routing were not just difficult to build, they were outside what the system could do at all.
  • No room for brand-level customization: Brand management teams could not configure tailored workflows or bespoke submission forms for individual brands. Every corporate partner, regardless of how their internal approval hierarchy actually worked, was pushed through the same one-size-fits-all process. Upgrading that process was close to impossible.
  • Operational bottlenecks with commercial consequences: Without dynamic routing, automated user synchronization, or flexible administrative controls, licensees hit friction at every product sign-off. In fast-moving consumer goods, that friction lands directly on retail launch windows.

The business case was straightforward. Approvals had become the constraint on how fast licensed product could reach shelves, and no amount of process discipline was going to fix a platform that could not be extended.

Our Approach

We re-architected the licensing system from the ground up rather than extending what was there.

The core decision was to build the variation into configuration instead of code. A repeatable workflow engine lets each brand define its own approval stages and forms without a development cycle, which is what makes the platform usable across a portfolio as diverse as UFC, MLB, and Volkswagen. Around that engine we built a dedicated enterprise mobile app for approvals in the field, and synchronized the whole platform directly with WME Group’s central licensing databases so brand and licensee records resolve to one source of truth.

Modernizing across web and mobile together, rather than sequentially, is what allowed the platform to absorb high-volume global licensing operations without a second round of rework.

Flow: Central licensing core ──► Configurable workflow engine ──► Dynamic forms ──► Multi-tier routing ──► Web and mobile sign-off ──► Searchable archive and reporting

The Solution

Global Licensing Core

An enterprise workflow platform that synchronizes brand and licensee profiles directly from the central licensing core.

  • Dynamic form creation: Product management teams design custom approval request forms tailored to specific project criteria and licensing agreements, without engineering involvement.
  • Configurable workflows: Brand managers set multi-tier authorization steps that mirror their own internal corporate hierarchies, with stakeholders updated automatically as a submission progresses.
  • Historical archiving: On approval, full product details, media assets, and communication history are archived into a searchable gallery available to both licensors and licensees.
  • Advanced reporting engine: System-level reporting with extensive filters lets super administrators track aggregate requests by licensee, product class, or brand.
eApprovals Enterprise Mobile Suite

Approval authority does not sit at a desk, so the platform was extended into native iOS and Android apps.

  • Full feature parity with the web dashboard: Traveling executives and brand stewards audit asset pipelines, evaluate product designs, and execute legally binding sign-offs from a phone, with no fallback to email or desktop.
  • Enterprise deployment: The app runs as a protected B2B hub across more than 100 organization-level deployments.
Global Expansion

The core approval logic was engineered as a repeatable framework, then used to stand up dedicated tracking environments for major global properties.

  • Rugby World Cup (2015, 2019, 2023): Centralized merchandise, co-branding, and compliance approvals across three consecutive multi-week global campaigns.
  • CONMEBOL: Unified multi-lingual partner licensing streams for South American football club championships.
  • Major League Baseball: Rapid-response approval templates that adapt to shifting retail calendars.
  • Volkswagen: A secure, auditable hub for lifestyle brand alignment and corporate asset clearings.

The Impact

  • 40% reduction in approval processing time: Automated routing and mobile sign-offs let licensees clear products for retail weeks ahead of the historical cycle, pulling time-to-market forward across the portfolio.
  • 70% internal adoption within six months: A clean, low-friction interface won buy-in from internal brand stewards and external licensees alike, which is the harder half of any approval platform rollout.
  • 25% faster report generation: Improved system-level database filtering cut the reporting lag that operational audits used to wait on.
  • Enterprise mobile at scale: eApprovals remains live and actively managed by WME Group as a protected B2B hub, running across more than 100 organization-level deployments.
  • A foundation for commercial growth: The multi-tournament licensing model built for the Rugby World Cup helped establish the operational track record behind World Rugby and WME Group formally expanding their 30-year relationship into a major multi-year digital distribution partnership.

Why Us / Key Differentiators

We align complex technology implementation with precise enterprise branding requirements, which is a narrower discipline than it sounds. Licensing platforms fail when the workflow model is too rigid to survive contact with real brand hierarchies, or when the mobile layer is built on syncing logic that cannot hold up against the systems of record underneath it.

Our team combines deep database integration expertise with disciplined product design, bridging legacy corporate systems, enterprise CRMs, and responsive front-end interfaces. That is what turns high-risk, high-volume approval workflows into predictable digital infrastructure, and what makes it safe to run multi-billion-dollar global portfolios on it.

If you need an engineering partner who understands the operational realities of global brand licensing and media distribution, we should talk.

FAQs

What did Net Solutions build for WME Group?

Net Solutions rebuilt WME Group’s brand licensing approval platform from the ground up. The new platform combines a configurable workflow engine, dynamic approval forms, system-wide reporting, and a native iOS and Android app called eApprovals. It replaced a legacy system that could not support brand-specific workflows or multi-tier approval routing.

How much did the new platform improve approval times?

Average approval processing time fell by 40%. Automated routing and mobile sign-offs let licensees clear products for retail markets weeks earlier than the previous cycle allowed, which pulls forward time-to-market on licensed product.

What is eApprovals?

eApprovals is the native iOS and Android app built alongside WME Group’s licensing platform. It offers full feature parity with the web dashboard, so executives and brand stewards can review asset pipelines, evaluate product designs, and execute legally binding sign-offs from a phone. It runs across more than 100 organization-level enterprise deployments.

Can each brand configure its own approval workflow?

Yes. Brand managers configure multi-tier authorization steps that mirror their own internal corporate hierarchies, and product management teams design custom approval request forms for specific projects and licensing agreements. This is handled as configuration rather than custom development, so a new brand does not require a release cycle.

Which global properties run on the platform?

The core approval framework has been used to stand up dedicated environments for the Rugby World Cup in 2015, 2019, and 2023, CONMEBOL, Major League Baseball, and Volkswagen. WME Group’s wider licensing portfolio includes UFC, WWE, MLB, Volkswagen, and ESPN.

How quickly did teams adopt the new platform?

Internal adoption reached 70% within six months of launch. Adoption at that pace is usually an interface problem rather than a feature problem, and the rollout succeeded because the approval flow was designed to be lower friction than the workaround it replaced.

How does the platform connect to existing licensing systems?

The platform synchronizes brand and licensee profiles directly from WME Group’s central licensing core, so records resolve to a single source of truth rather than being maintained separately. Approved submissions, media assets, and communication history are then archived into a searchable gallery accessible to both licensors and licensees.

What reporting does the platform provide?

System-level reporting with extensive filters lets super administrators track aggregate requests by licensee, product class, or individual brand. Report generation for operational audits is 25% faster than on the previous system.

How long does it take to replace a legacy brand licensing approval system?

Timelines depend on how many brands, workflow variants, and downstream integrations are involved, but a phased rebuild that keeps the existing system running during migration is usually the lower-risk path. The critical early decision is whether brand-specific rules will live as configuration or as code, because that choice determines how much engineering effort every future brand onboarding costs.

Brand Licensing Platform Engineering

Are approvals the bottleneck between your licensees and the shelf?

We help licensing agencies, rights holders, and brand owners replace rigid approval tools with workflow platforms each brand configures for itself, across web and mobile. Whether that means rebuilding from the ground up, modernizing what you have, or automating the review steps that consume the most time, we start by mapping where your cycle time actually goes.

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