Quality Assurance

Manager, Software Testing

Location icon Chandigarh
Posted 15 Hours Ago

Job Description

Title: QA Manager

Experience: 14+ Years

Role Type: Full-time

Department: Quality Assurance / Engineering

We are looking for an experienced QA Manager to lead quality assurance initiatives across multiple software projects. The ideal candidate will have strong hands-on expertise in automation and manual testing, experience in defining scalable testing strategies, and the ability to drive quality engineering practices across teams. The role requires a combination of technical leadership, team management, process improvement, and client collaboration to ensure high-quality software delivery aligned with business objectives and industry standards.

Responsibilities

  • Quality Assurance Leadership: Lead and manage QA activities across multiple software projects, ensuring effective test coverage, reliability, and quality standards.
  • Testing Strategy & Frameworks: Define and implement testing strategies, frameworks, methodologies, and best practices aligned with project requirements and industry standards.
  • QA Governance: Establish, strengthen, and continuously improve QA governance processes, testing standards, methodologies, and quality metrics across projects.
  • Test Coverage & Defect Management: Collaborate with Quality Analysts and engineering teams to assess test coverage, identify quality gaps, analyze test failures, and drive effective defect triage and resolution.
  • Team Leadership & Development: Build and develop a high-performing QA team by strengthening technical capabilities, behavioral competencies, and collaboration.
  • Resource & Skill Management: Ensure the team maintains the right balance of technical skills and testing expertise to meet project requirements.
  • Technical Direction: Work closely with technical experts to provide direction, challenge existing approaches, and drive continuous improvements in testing practices and delivery quality.
  • Continuous Improvement: Identify opportunities to improve testing efficiency, defect prevention, test coverage, and overall product quality.
  • Cross-functional Collaboration: Partner with development, product, and other stakeholders to integrate quality practices throughout the software development lifecycle.
  • Client Communication: Communicate testing strategies, quality metrics, risks, and improvement plans effectively to clients and internal stakeholders.
  • Key Required Skills
  • 12+ years of overall experience in Quality Assurance and software testing, with demonstrated experience in technical and team leadership.
  • Strong hands-on experience in both automated and manual testing of web applications, mobile applications, and APIs.
  • Proven ability to design test scenarios, develop test data, and implement comprehensive testing strategies.
  • Strong experience with test automation frameworks and tools, particularly Selenium, Playwright, and Cypress.
  • Hands-on experience in API testing using Postman or similar tools.
  • Experience in testing relational databases, particularly PostgreSQL, MySQL, and MariaDB.
  • Experience in security testing using OWASP ZAP or similar tools.
  • Experience in performance and load testing using Apache JMeter or similar tools.
  • Strong understanding of testing methodologies, defect management, test coverage, and quality assurance processes.
  • Experience working in Agile and iterative software development environments.
  • Ability to establish QA standards, improve testing governance, and drive process consistency across multiple projects.
  • Strong leadership skills, with experience mentoring team members and developing technical and behavioral competencies.
  • Excellent documentation, analytical, communication, collaboration, and client-handling skills.

Nice to Have

  • Experience in the eCommerce domain, including commerce platforms and related integrations.
  • Experience managing QA activities across multiple concurrent projects.
  • Exposure to CI/CD pipelines and integrating automated tests into continuous delivery workflows.
  • Experience defining quality metrics, reporting test results, and driving continuous improvement initiatives.
  • Exposure to AI-assisted testing tools and techniques for test case generation, test automation, defect analysis, and improving overall testing efficiency.