Sales
Client Solution Manager
Posted 1 Month +
Job Description
Client Solution Manager
Experience: 10-12 years
We are seeking an accomplished Client Solutions Manager to serve as the strategic bridge between prospective clients and internal teams. The role involves analyzing business challenges, shaping technology-driven solutions, and co-creating proposals that align with client objectives. The position will play a key role in articulating solution narratives, engaging with senior stakeholders, and ensuring successful alignment between client needs and delivery capabilities.
Key Responsibilities
- Understand and analyse client business objectives, industry trends, and pain points to design tailored digital solutions.
- Partner with the Sales team to lead discovery sessions, pitch meetings, and solution workshops with prospects.
- Collaborate with Presales, Delivery, UX, and Technology teams to develop Statements of Work (SoWs), proposals, and solution blueprints.
- Develop compelling, high-quality presentations and proposals that highlight organizational strengths and measurable outcomes.
- Define and evolve solution narratives for key verticals, including Retail & eCommerce, Sports, Media & Entertainment, EdTech, Healthcare, Automotive, and SaaS.
- Stay abreast of technology trends such as AI, Headless Commerce, and Composable Architecture, and connect them to business value.
- Contribute to RFP responses, pre-sales documentation, and go-to-market strategies.
Key Requirements
- Bachelor's Degree.
- Relevant prior experience in Client Solutioning.
- Certifications: product-specific or relevant technologies certifications are advantageous.
- AI proficiency: Ability to leverage AI and use basic AI tools at work to improve efficiency.
- Experience in client engagement, pre-sales, or consulting roles at a digital services or consulting firm
- Ability to build compelling decks or presentations customized to customer pain points
- Proven ability to lead conversations with C-level stakeholders and translate business needs into tech solutions
- Strong understanding of digital platforms (AWS, Adobe, Shopify, Contentful, etc), modern architectures, and product engineering approaches
- Excellent communication and storytelling skills—both written and verbal
- Prior exposure to global markets (US, UK) and cross-functional collaboration
- Entrepreneurial mindset with an ability to balance structure with adaptability
- Experience working on AI/ML-led products or data-driven transformation projects
- Familiarity with tools like Figma, Miro, CRM platforms, proposal automation, and product management tools
- Exposure to industries like retail, sports, automotive, or healthcare is a plus
Why Join Us
- Join a purpose-driven, globally distributed team solving cutting-edge digital challenges.
- Experience our core values - Integrity, Creativity, Customer Focus, and Collaboration.
- Direct collaboration with leadership and influence key business outcomes.
- Thrive in a growth-focused culture that values innovation, ownership, and continuous learning.