Executive Summary

Kitco Metals Inc., providing market news, analysis, and real-time pricing to global investors had a well established iOS app but Android, BlackBerry, and Windows Phone users were underserved. Net Solutions built Kitco’s Android app with wide device compatibility and extended the engagement to a cross-platform testing service, helping Kitco maintain consistent quality across a growing multi-platform portfolio.

The Challenge

Kitco needed to extend their iOS app to additional platforms without sacrificing the quality or user experience their audience expected.

01.

No Android Presence

Millions of potential users on Android, BlackBerry, and Windows Phone could not access Kitco’s trading data through a native app. A significant addressable audience was going unserved.

02.

Device Fragmentation Challenge

Android’s ecosystem covered a wide range of screen sizes, resolutions, and hardware capabilities. Design assets and interactions had to be adapted specifically for each device class.

03.

Multilingual Testing Requirement

Kitco’s global audience required consistent behavior across all supported languages. Multilingual sanity testing was needed to prevent language display issues across platforms.

04.

Multi-Platform Quality Assurance

Maintaining quality across iOS, Android, BlackBerry, and Windows Phone simultaneously required a structured, scalable testing operation. Ad-hoc manual testing was insufficient at this scale.

Our Approach

Net Solutions received Kitco’s iOS codebase and worked with the design team to source device-optimized assets for the Android landscape. The Android app was built and handed to Kitco’s internal team. In parallel, Net Solutions established a cross-platform testing service using TestLink, Mantis, and Device Anywhere, enabling around-the-clock development and QA cycles.

The Solution

Net Solutions delivered the Android app and a comprehensive cross-platform testing service for Kitco’s full mobile portfolio.

01.

Android App with Wide Compatibility

The Android app was built to work across the full range of devices in the market, from entry-level phones to current flagships. Design assets were sourced and optimized per device class.

02.

TestLink Test Documentation

All test cases were structured and documented in TestLink for traceability and repeatability. The testing operation was professional-grade rather than informal.

03.

Mantis Bug Management

Bugs were logged immediately in Mantis, giving Kitco’s development team real-time access to quality data. The turnaround between bug identification and development review was significantly shortened.

04.

Device Anywhere Physical Testing

Physical device testing was conducted using Device Anywhere across iOS, Android, BlackBerry, and Windows Phone. Real-device results caught issues that emulator-only testing would have missed.

05.

Multilingual Sanity Testing

Consistency of language display was validated across all supported languages and platforms. No user segment received a degraded experience because of their language preference.

06.

24-Hour Testing Cycle

Time zone overlap between Net Solutions and Kitco’s team created a continuous development and testing cycle. Kitco pushed builds at end of day; Net Solutions tested and returned results for the next morning.

Impact

Kitco extended their market leadership across all major mobile platforms.

Expanded Audience Reach

The Android app brought Kitco’s trading data to a significantly broader global user base. A large segment of precious metal traders who had been excluded from the native app experience was served.

Testing Time Reduction

The 24-hour development and testing cycle cut overall testing time approximately in half. The time zone model turned a logistical reality into a competitive operational advantage.

Consistent Multi-Platform Quality

Quality and user experience remained consistent across all platforms and device types throughout the testing engagement. Kitco’s brand was protected on every surface their users touched.

Why Net Solutions?
Key Differentiators

Net Solutions did not just build the Android app. They became Kitco’s quality assurance partner across their entire mobile ecosystem. Their 24-hour cycle turned geographic distance from a limitation into a genuine advantage. If your mobile product serves multiple platforms and your testing cannot keep pace, we can help you close that gap.

Expanding Across Platforms? Don't Let Testing Become Your Bottleneck.

Multi-platform expansion is only valuable if every version performs to the same standard. Net Solutions offers both mobile development and cross-platform QA services, giving you a single, accountable partner for building and validating across Android, iOS, and beyond. If platform expansion is on your roadmap, let’s make sure quality scales with it.

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