01
Build missing capabilities
Purpose-built workflows for operating models, locations or services that packaged products do not fit.
We build capabilities that fall outside the funeral software you already run, connect fragmented systems, and modernize legacy applications in stages around live operations. For multi-location funeral homes, cemeteries and crematoria that need case, inventory, field and financial data to agree.
How we help
01
Purpose-built workflows for operating models, locations or services that packaged products do not fit.
02
Integration across funeral management, ERP, accounting, payments, e-signatures, scheduling and identity.
03
Staged modernization of critical systems that cannot be switched off for a high-risk replacement.
Most multi-location operators already have software for arrangements, accounting, cemetery records, scheduling and documents. The problem is that each system holds a different part of the case.
| 01 | One family, several records | Case and contract information is duplicated across arrangement, finance and cemetery systems. |
| 02 | Availability requires human confirmation | Plots, crypts and niches cannot be confidently committed while the family is in the room. |
| 03 | Compliance depends on memory | Permits, authorizations, certificates and jurisdiction-specific signature rules are checked manually. |
| 04 | Field work is recorded late | Crews lose access when connectivity drops, so status updates are reconstructed later. |
One authoritative operational record
We establish which system owns the case, inventory state, document status and operational history, then connect each workflow to it. Operators can see where cases are delayed, monitor inventory and resources across locations, and add reporting and automation without assembling the information by hand each time.
Capabilities
01
Pre-need and at-need arrangements, product configuration, contracts, forms, disbursements, payment plans, e-signatures, service scheduling and resource coordination, on one case record from first call to final invoice.`
Business outcome
A consistent arrangement and contract path across locations, with less re-keying and fewer manual handoffs.
02
Family-facing journeys for pre-need and at-need planning, service and product selection, document collection, payments, obituary and memorial pages and service updates, connected directly to the operational case record.
Business outcome
Families complete more of the journey online, while staff avoid re-entering information already submitted.
03
Plots, crypts, niches and lawn crypts as searchable inventory by section, type and adjacency, connected to contracts, grounds activity and finance.
Business outcome
The availability presented to a family is the same availability used by cemetery teams and finance.
04
Work orders and status timelines across removal, cremation, interment and scattering, with permit and certificate checks and offline-capable tools for field teams.
Business outcome
Work moves from contract to service without falling into the gap between the office and the grounds.
05
Template-led inscription design with product dimensions and engraving boundaries applied as the layout is created, connected to memorial products, supplier inventory, approvals and production.
Business outcome
Fewer revisions, clearer approvals and a shorter path from family decision to production.
06
Connection to funeral management, ERP, accounting, payment, insurance assignment, ecommerce, e-signature, calendar, identity and family-facing systems, plus staged migration from end-of-life applications.
Business outcome
A modern operating environment without a wholesale replacement of systems that still serve the business.
An integrated arrangement, cemetery inventory and field-execution ecosystem for a funeral services group operating more than 150 facilities across eight provinces. The program included Dynamics 365 Finance and Operations, offline-capable Progressive Web Applications, jurisdiction-led signature controls and seven third-party integrations.
Read case study
A cemetery and funeral services organization relied on a slow, crash-prone legacy application for inscription design, while products, suppliers, inventory and approvals sat across separate systems. We replaced it with a live Azure platform covering cemetery and building data, memorial products, stock alerts, inscription templates, orders and approvals. Its design engine applies the dimensions, typography and engraving boundaries of the selected memorial product while the layout is built, so revisions are resolved with the family rather than through repeated printouts and callbacks.
Read case studyEach of these can be built on its own. They are worth considerably more together, because the value sits in the handoffs between them.
Family, inventory, service and financial data need to remain consistent across products and locations.
Newly acquired locations run different funeral, cemetery or financial platforms, so consolidated operations and reporting are hard to achieve.
The operating model cannot be forced into one vendor's standard process.
Arrangements and cemetery work must continue safely without a signal.
The commercial or operational need is specific, material and time-sensitive.
Modernization must be staged around live operations and existing dependencies.
Why Net Solutions
01
We identify which existing systems should remain authoritative, modernize them where necessary and build the missing capabilities around them.
02
We account for no signal, regional rules, identity-provider outages and live-system dependencies from the start.
03
Each module creates value on its own, which reduces the risk of a long program that delivers only at the final cutover.
04
Where the ERP is the authoritative financial record, we connect case and burial-space workflows to it so availability, contracts and finance stay aligned.
Map the current systems, data ownership, integration surface, workflow friction and compliance obligations. Define what to connect, modernize or build.
Agree which system owns the case, inventory, documents and operational history, and how other applications will use that information.
Sequence modules so each one is useful on its own, prove integrations against live constraints and reduce dependence on a single high-risk cutover.
Maintain integrations, improve workflows and introduce further automation once the operational foundation is reliable.
Tell us which systems you run, where staff are working around them and which capabilities the operation cannot wait for. We will help you determine what to connect, what to modernize and what is worth building.
Microsoft Dynamics 365 Finance and Operations, Azure, .NET, Angular, React, Progressive Web Apps, GraphQL and REST.
Ask Sol anything about digital products, AI, engineering, or growth, and get answers drawn from years of Net Solutions thinking and experience.