The technology is ready. The question is whether your organisation is.. While most leaders focus on model selection, the reality is that technology is only 10% of the challenge. Join Alfred Biehler, former Head of Innovation at Google, as he shares the leadership lessons most AI transformations miss: how to build the organisational conditions where AI-led innovation actually sticks.
Former Head of Innovation | Google
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of digital transformation programmes fail to deliver their intended outcomes.
of the AI challenges are organisational; in the culture, the people, and the processes.
faster learning cycles in AI-ready firms with early, structured experimentation.
The AI strategy you’re missing isn’t a technology strategy. While many businesses invest heavily in tools and proofs of concept, the majority of these initiatives stall or underperform. In this session, recorded at the Net Solutions Executive Summit in London, Alfred presents a framework developed over the years at Google, one of the world’s most prolific innovation engines.
This model goes beyond budgets to address the deeper organisational conditions that determine whether AI delivers lasting value. He explores the three pillars that determine AI success: the right people (how you hire, develop, and empower talent for an AI-native world), the right processes (how you build repeatable cycles of experimentation and learning), and the right culture (how you create psychological safety, tolerate failure, and move fast at scale).
You’ll Walk Away With:
Gain a Google-scale perspective on why initiatives stall and the specific patterns you must break to succeed.
Learn how to identify and empower the people who drive innovation without needing to replace your entire workforce.
Identify the cultural signals and psychological safety markers that either fuel or kill AI integration.
Acquire a structured lens to evaluate your current standing and benchmark what “good” looks like at every stage.
Design experimentation loops and decision structures that allow your organization to learn 10x faster.
“The organisations winning with AI are not the ones with the biggest budgets or the best models. They’re the ones who’ve built the internal conditions to move fast, learn faster, and not be paralysed by the fear of getting it wrong.”
— Alfred Biehler, Former Head of Innovation, Google
Alfred Biehler spent his career at the intersection of technology leadership and organisational change. At Google, he was responsible for building the internal culture and processes that allowed one of the world's most demanding environments to continually reinvent itself through new ways of working.
His experience spans the full arc of what it takes to make innovation systemic: from hiring and team composition, to the design of experimentation frameworks, to the executive leadership behaviours that either unlock or constrain an organisation's capacity for change.
At the Net Solutions Executive Summit in London, Alfred brought this perspective to a room of senior business leaders grappling with the same challenge: how do you make AI transformation real, not just rhetorical? His session cut through the technology noise to address the questions that actually determine success, and that most leadership teams are not having clearly enough. He now advises executive teams on building cultures that compound learning over time.