Client Solution Manager

Job Description

Client Solution Manager

Location          : IT Park, Chandigarh Experience : 10-12 years

Function          : Sales | Solutions | Client Engagement

 

We are seeking an accomplished Client Solutions Manager to serve as the strategic bridge between prospective clients and internal teams. The role involves analyzing business challenges, shaping technology-driven solutions, and co-creating proposals that align with client objectives. The position will play a key role in articulating solution narratives, engaging with senior stakeholders, and ensuring successful alignment between client needs and delivery capabilities.

What you’ll do

 

Understand and analyse client business objectives, industry trends, and pain points to design tailored digital solutions.

Partner with the Sales team to lead discovery sessions, pitch meetings, and solution workshops with prospects.

Collaborate with Presales, Delivery, UX, and Technology teams to develop Statements of Work (SoWs), proposals, and solution blueprints.

Develop compelling, high-quality presentations and proposals that highlight organizational strengths and measurable outcomes.

Define and evolve solution narratives for key verticals, including Retail & eCommerce, Sports, Media & Entertainment, EdTech, Healthcare, Automotive, and SaaS.

Stay abreast of technology trends such as AI, Headless Commerce, and Composable Architecture, and connect them to business value.

Contribute to RFP responses, pre-sales documentation, and go-to-market strategies.

What we are looking for

Experience in client engagement, pre-sales, or consulting roles at a digital services or consulting firm

Ability to build compelling decks or presentations customized to customer pain points

Proven ability to lead conversations with C-level stakeholders and translate business needs into tech solutions

Strong understanding of digital platforms (AWS, Adobe, Shopify, Contentful, etc), modern architectures, and product engineering approaches

Excellent communication and storytelling skills—both written and verbal

Prior exposure to global markets (US, UK) and cross-functional collaboration

Entrepreneurial mindset with an ability to balance structure with adaptability

Preferred experiences

 

Experience working on AI/ML-led products or data-driven transformation projects

Familiarity with tools like Figma, Miro, CRM platforms, proposal automation, and product management tools

Exposure to industries like retail, sports, automotive, or healthcare is a plus

Qualifications

Bachelor's Degree.

Relevant prior experience in Client Solutioning.

Certifications: product-specific or relevant technologies certifications are advantageous.

AI proficiency: Ability to leverage AI and use basic AI tools at work to improve efficiency.