How Kentico scores over Open Source CMS

Kentico vs Open Source

Content management systems (CMSs) have brought the power of website customization and web content management right in the hands of content contributors, who, in a majority of cases, don’t have even the basic HTML skills or other technical capabilities required to update and manage websites. For one thing, a CMS takes the load off the webmasters and IT staff and keeps them focused on the core IT activities.

Although having a CMS gives organizations the agility and flexibility required to keep pace with the high-speed content driven business environment, it also gives them sleepless nights to find the right one.

The first usual obstacle is to decide whether to go for an open source or a proprietary CMS. While open source content management systems are free and provide extensive customization, they often lack the security required to safeguard critical business data. And security is the number one reason why most businesses prefer proprietary CMS.

In this post, we’ve highlighted some of the advantages of the proprietary CMS – Kentico, over other Open Source content management systems.

Kentico CMS has increasingly grown in popularity over the years because of the robust security infrastructure and a vast set of advanced content management features. Kentico, which currently has more than 40 modules and 400+ web parts, is now used by more than 12,000 websites in 87 countries.

Let’s see why Kentico CMS is better than open source content management systems.

1. Lower total cost of ownership

Open Source CMS

Initially, the open-source CMS may seem to be cost-efficient, but in the long run the total cost of ownership (TCO) turns out to be far more than the up-front cost.

If you look at the free versions of various content management systems available in the market, you’ll find that they offer limited features and a substantial fee is attached to upgrade to the full-featured version, which adds to the overall cost of the software. And don’t forget other charges such as implementation support, which is often unreliable.

So the bottom line is that you end up paying far more than what a proprietary CMS like Kentico would cost you up-front for a fully-featured license.

Reasons for low or non-existent costs

  • Limited features in free version
  • Add-ons cost extra
  • Unreliable support

Kentico CMS

On the other hand, proprietary CMS like Kentico provide extensive features, unmatched security, and reliable technical support. So if you are worried about paying up-front, just think of the numerous other costs associated with upgrades, customizations and support that you can save in the long run as and when your requirements change.

Why Kentico CMS is more cost effective:

  • Highly secure
  • Feature-rich
  • Easy updates
  • Reliable technical support

The Takeaway

If you understand the concept of TCO, you’ll definitely agree why paid CMS actually cost much less than their free counterparts.

The TCO not only covers the base price of the CMS you purchase, but also the costs involved right from software identification, acquisition, installation, operation and exit costs that might be incurred while migrating to a different platform.

In layman’s term, consider a free-version CMS as a-la-carte menu where adding more items will cost you more.

2. Secure architecture

Open Source CMS

The basic concept behind any open source software is to collaboratively develop a software and distribute it free of cost among a large community of users and developers who keep on adding features and functionalities to the software. The code is freely available to all to be modified and enhanced.

The open availability of software code is the major drawback in open source technologies, which leads to numerous security vulnerabilities. Various hackers exploit the code to make their way through enterprise security walls, and can access sensitive business information.

Also there is a large community of users and developers who keep on adding new modules to the open source CMS on a regular basis, which makes it hard to keep track of all the possible weaknesses, and it happens quite often that some security flaws are ignored. 

Drawbacks of Open Source CMS:

  • Third party add-ons
  • Collaborative module creation by different developers
  • Modules not tested in their entirety
  • Vulnerable to hackers
  • Publically available source code

Kentico CMS

On the contrary, proprietary software like Kentico CMS are thoroughly tested for security flaws, and the development team follows industry best practices for coding the software. The complete source code is provided only to a limited number of companies who pay for the full source code package, which minimizes the likelihood of the code getting hacked.

Why Kentico CMS has a secure architecture:

  • Thoroughly tested for security flaws
  • Limited availability of full source code

The takeaway

Free or open source content management systems may seem to be an enticing option, but don’t ignore the fact that your sensitive business and customer data is far more valuable. So don’t ignore the vulnerability factor and go for the CMS that offers highly secure environment to manage your content.

3. A comprehensive set of high-end features

Open Source CMS

One of the major drawbacks of the Open Source/ free-version CMS is that it offers limited features in the overall package, and most of the features required third-party add-ons or plug-ins that need to be purchased.

Not only this, the add-ons actually make the core UI inconsistent, have functionality concerns, and it’s often a technical nightmare to seamlessly install and integrate them into the core CMS.

Drawbacks of Open Source CMS:

  • Third party add-ons
  • Functionality concerns when CMS updates
  • Inconsistent user interface
  • Complex installation
  • Lack of Support
  • No Ownership

Kentico CMS

Kentico CMS offers 400+ built-in, security tested web parts and dozens of integrated secure modules that’ll make your life easier in terms of customization and scalability. Also, the upgrades for built-in modules are part of the actual product upgrades.

Moreover, Kentico has one of the most comprehensive list of features that makes it the complete solution for your website. The Kentico CMS features range from core content management to e-commerce capabilities, social networking, intranets/portals/collaboration, online marketing, and much more.

Why Kentico CMS has better features:

  • 400+ built-in web parts
  • Security-tested
  • Automatic updates with product
  • Full Support
  • Full Ownership

4. Reliable technical support

Open Source CMS

Just imagine how much time and effort you would waste when there’s no single point of contact for technical support, and you have to look it up among a vast community of developers. On the other hand, companies offering free-versions of CMS generate major revenues from the support they provide to their clients.

They charge heavy annual fee for extended support that can be more than the entire license cost of Kentico CMS, which includes the support cost as well.

Drawbacks of Open Source CMS:

  • Anonymous and distributed developer community
  • No guarantee of resolution
  • Extra costs for formal support

Kentico CMS

Kentico has a 7 days bug fixing policy which is backed by a highly responsive 24/7 support team. One of the key reasons why Kentico is preferred by thousands of websites is the quality and reliability of support they provide to Kentico users. And believe me, having a reliable support is a big relief.

Kentico has a worldwide team of support engineers who are available 24×7 with over 90% of questions answered within 24 hours, and about 50% of questions answered within the first 2 hours.

Why Technical support of Kentico CMS is better:

  • Support included with license
  • Support available 24×7
  • Worldwide team of support engineers

The takeaway

You’ll agree with me in that you need reliable support for every software you deploy to make your business and marketing processes effortless. And if you are a B2B or B2C organization, it becomes even more critical to resolve all technical issues in a timely manner. You can’t afford a downtime when your business and customer interests are at stake.

5. User-friendly interface for admin users

Open Source CMS

In case of open source CMS, the upgrades can get problematic because being a collaborative platform, you need to depend on the open source community to create new add-ons, which might turn out to be incompatible with latest CMS version. This is mostly because of the involvement of various developers in the creation of a single add-on.

On top of this, you might need to pay a hefty fee for the upgrades which are unreliable, most of the times.

Drawbacks of Open Source CMS:

  • Complex upgrades
  • Modifications required by a developer

Kentico CMS

Kentico CMS offers very intuitive yet user-friendly user interface, which makes it easier than ever to update your website(s). Additionally, Kentico releases major updates at least once a year, which also includes latest features aligned with current marketing trends.

And most importantly, if you find a bug or vulnerability, Kentico CMS offers automatic upgrades that takes the worry off your shoulders. What’s more, you can be rest assured of the security of these updates.

Why Kentico CMS is better:

  • User-friendly interface for easy updates
  • Yearly updates including social media, video, newsletters and more

The takeaway

The key idea behind a content management system is to make content management easier, especially for non-technical users. So if the UI of a CMS itself is complicated it beats the entire purpose of having a CMS.

Therefore, an easy-to-use interface is one of the important factors that make Kentico one of the most preferred CMS in the world today.

Kundan Singh

About the Author

Kundan Singh heads the .NET team at Net Solutions and has over 14 years of experience in Microsoft Technologies. He also heads the Software Engineering & Processes Group at Net Solutions and is responsible for delivering key .NET projects.

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