Abhinav Goel

About the Author

Abhinav Goel has been working as a Business Analyst with Net Solutions since last two years. With over 7 years of experience in the field, he finds a great amount of interest in the area of customer experience. He is inclined to work towards enhancing customer engagement in industries like Retail/eCommerce, Chatbots, IOT, Data Analytics & Personalization. His forte lies in client handling too. Besides work, he loves listening to music and travelling.


Remember the thick textbooks you had with tons of text to read and no interesting pic...

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